Emotions

What’s your interview wait time?

800 371 Kamal Karanth

“All the 3 rounds of #interviews, the average wait time was about 45 minutes" when she brought that stat out, I wondered, is Interview Wait Time (IWT) a metric worth measuring?
We already measure many things like time to hire, quality of hire (still fuzzy), cost per hire, and not to forget how many we hired.

Let us say #hr gave hiring managers a score on

1) The average time to respond to a CV
2) Time taken to allot an interview schedule
3) Number of reschedules per interview
4) Average waiting time per interview
5) Number of days taken to give feedback post-interview

Don’t forget the numerous follow-ups in between to nudge for each of the processes to take place.

We do take post-hiring feedback on a scale of 10 on different parameters. But, the ‘experience’ of getting hired is often ignored when we get the salary, title, role of our choice, and some of us might be generous or forget things like wait time.
Let’s do an average waiting time for an enterprise if they

a) Interviewed 4 people for every each hire
b) Recruited 200 people a month
b) Did 3 rounds of interview
c) Had an average wait time of 30 minutes

Thats 4 x 200 x 3 x 30 = 72,000 Minutes per month 🤐

IWT🤷‍♂️ is an unwanted acronym in an overburdened hiring system. Can we ask What’s your Interview Wait Time?

Jugding colleagues

Recency Effect! How do you judge your colleagues?

800 371 Kamal Karanth

How do you judge colleagues? Would it be based on

1. Their recent performance/behaviors or

2. Their strengths based on which they got hired/stayed/promoted?

3. Your relationship with them?

It’s safe to say it’s a combination of all three. In fact, recent behaviors may have a significant impact on the relationship? I think so.

I once launched a new initiative (what else do you do when you get bored and want to distract your teams?

I realised that couple of them were not interested in it nor pulling their weight around it. Both would not have done the project work or would skip the update calls calling themselves busy. One of them was a top performer, and the other was struggling with his team’s productivity.

I am sure they must have had their reasons for not interested in the initiative and maybe also lacked the courage to flag off that they cannot participate. Either way, their lack of interest and application was conspicuous. These were people I had hired, were talented and experts in their space. But, as their supervisor, I felt they were not pulling their weight on what was a crucial project (so I think even today).

My subsequent interactions with them suffered, and I guess whenever our paths met, I judged them based on those recent behaviors I had of them.

when loyalists leave

When loyalists leave!

800 371 Kamal Karanth
When your so-called loyalists’ walk away, what do you do?

Do you call them traitors & opportunists make them feel miserable by bitching about them or tell yourself that they had run their course with you? The former is a natural and maybe the first emotional reaction we might experience. The latter response will take its time, or perhaps the mirror of your conscience may eventually tell you. However, we usually don’t get there. I mean, can we think that he or she has given so much time and contributed to our team or organisation? It takes a brave and honest soul to let loyalists go. It’s even more difficult if your loyalists join the competition. How can you say, especially in public, that you wish them the very best? You must be worrying that it might open the flood gates, and more people might follow suit?

Everything is contextual, But for long, people who have spent long tenures with their employers have felt undervalued for sure. In some organizations, their value starts at Induction PPTs and ends with service anniversaries trophies. The million-dollar question is, how do you define loyalty?

1) Someone who stays for long like 10 -15 years or people whom we like to call as ‘lifers’?

2) Employees who step up during any crisis by making sacrifices or take the lead to solve the exigencies?

3) People, who defend the leaders in their absence and always try hard to paint a positive picture of the organization?

Job Interview – The Right Answers?

800 371 Kamal Karanth
Are there Job Interview questions that have no meanings, but we still continue to ask? I wonder about the consequences if we could give the real answers that come to our mind than what they want to hear!  Just Imagine if we answered with the following answers in the interview

1. What do your parents do?

A: You want to hire them or me? 🤔

2. Are you married?

A. Are you running a marriage bureau?

3. How many children do you have?

A: Seriously?🤷‍♂️

4. Does your spouse work, and where?

A: Will I get a higher salary if s/he is not working?😇

5. Any particular reason only your team was laid off?

A: I am also trying to figure that out, dude!🤨

6. If you are so career-oriented, why are you on a break for six months?

 A: There is something called ‘life’ that I had to attend to so that I can be my best in my new job

7. What are your strengths and weaknesses?

 A: When will you guys grow up? Can’t read up some new questions?😆

Performance Vs Behaviour

800 371 Kamal Karanth
Are performance and bad #behaviours two sides of the same coin? Otherwise how else do you explain the behaviours of most top performers in organisations too? Should we say, its pure jealousy of the lesser mortals due to the adulation around the top performers?

Carefully look at your colleagues who are superstars in terms of their performance. The best design engineers, sales toppers, doctors with maximum patients or anybody whom your employers label as #superstars. Besides the confidence arising out of their current success, there are a few more striking things that are invariably noticeable.

i. ‘I know everything’ attitude, poor listening skills
ii. Scant respect to systems and processes. Will always be last to submit reports. Furthermore, they are quite likely to be late or don’t show up to calls.
iii. Poor interpersonal skills with peers. You will find them mostly in bosses cabins.
iv. Name dropping. Their access to leaders gives them privileged information and they tend to show it.

Resign and Stay Back? The repercussions!

800 371 Kamal Karanth
Some of us resign and regret, some of us stay back after quitting and then regret. Which one are you?

Have you resigned and then stayed back?

I think many things change in the next phase of stay after you offered to quit or threatened to leave and then got retained.

So, how does the work context change on these fronts?

Your own mindset

Once you have shot this resignation arrow and stay back, every time you have a bad day or a moment are you likely to regret the decision of having stayed back. Every time you want to make an argument against any decesion you may tend to step back feeling a sense a grattitude for your employer/boss who retained you.

Your Boss

Your supervisor is likely to think of you as somebody who can quit again. HR would work with this at the back of their mind even thinking of replacement options should you resign again?

 Counter offer

Lets say you stayed as your current employer matched your 50% salary hike of a competitor. Would you be under pressure to perform better?

Do you work next to your boss?

800 371 Kamal Karanth
Do you work next to your boss & you feel liberated when s/he isn’t around?

On a Friday evening, I was at a #theatre for a late night movie & I bumped into my boss who was also there with his family. Next day, when he summoned for a review of my #sales activities I couldn’t call it a coincidence. It was my first managerial job and I started to envy all my peers who were posted outside the regional headquarters. That day I swore never to work again in the same location as my boss.

Fast forward a few years, I was heading a branch in another firm; the cricket world cup was on. I got the TV from my home and installed in the office hallway. One of those days our Director came to my office unannounced. Nervously, I looked out of the office to see my colleagues enjoying cricket, Even before I could react, she shook hands in appreciation & said “I like the way you engage the team” That day I wanted to tell the world that one shouldn’t miss working at the Headquarters.

Should your boss always be better than you?

800 371 Kamal Karanth
Should you boss always bebetter than you in your area of work? Is that the most important reason for which you will respect him/her? I always felt disadvantaged as most of my bosses were more skilled than me. I did not have a great relationship or liking for some of my bosses. But, being a sales guy for a significant part of my career I have to admit that most of my bosses were damn good with customers. Once, my team member said he didn’t want to take his boss to sales meetings. His explanation: The boss was not making any difference to the meeting but was insisting he should be taken to client calls. Sales contexts are unique, your bosses can get found out if they cant convince a customer. The best part is that the action happens in your presence. I used to take my bosses to the toughest customers for some sadistic kicks. But, guess what! my bosses used to make a mark there too. My rationalisation! hierarchy matters and the customer listens more with bosses  🙂 If you are in Technology or any other Industry would your expectation be any different? You expect your boss to be more knowledgeable than you in various technologies?  Are bosses expected to be Gurus who know everything or facilitators who bring the best out of you?

Only we deserve every new role and promotion?

800 371 Kamal Karanth
When my boss announced my peer’s posting at Hq as the new Product Head I was dumbstruck. Though he was my best friend I did not like the ‘news’. Every time a promotion or an external hire for a new role is announced whats your typical reaction? I always felt surprised or shocked if that announcement wasn’t me 🙂 Some of the organizations broadcast new roles and call for internal applicants, assess them, interview and painstakingly give feedback to people whom they think aren’t ready yet. Many Employers still do internal ‘black box’ consultations and announce their new appointee. Sometimes, we get to know from the market that an external search is on. I worked in both kinds of employers and benefitted from both processes. However, when I used to get promoted without a transparent announcement of the role or a formal assessment process I ‘felt’ my peers looked at me with suspicion. It made me feel as though the bosses favored me. But, the self-righteousness in me eventually used to lead to euphoria. No doubt that for every role/promotion, there are always multiple deserving candidates. But, in our ‘diary’ only we deserve every new role and promotion? Btw, that ex-colleague is today based overseas and heads a billion dollar biz of a pharma MNC.

On your last day at work, what are your emotions?

800 371 Kamal Karanth
On your last day at work, what are your emotions like? Relieved/Heavy? There she was ‘dressed up’ like never before and full of energy. I should say I had never seen her so happy before. I asked her what the occasion was, “today is my last day here” she replied. I couldn’t hold myself and asked, “seems like you are so happy to leave us, are we so bad? Does our last day emotion depend on ‘why’ we are leaving or our ‘next’ destination? I reckon its a combination of both. If we are leaving a place which was a nightmare I am sure its a huge hashtagrelief. It sure calls for a celebration. But, an additional factor can also be about the excitement of our new role, employer or salary. It goes without saying that we join every job with the hope that its a step up to our career. That compensates for any sadness of leaving the previous job. Send-offs today are more a celebration than teary-eyed farewells that they once were. Maybe becoz leaving nowadays is common & hence whatever emotional quotient attached might have lost its relevance. The friendly colleagues are not missed due to Whatsapp, FB or instagram. The friends at work are happy that you got something better and they can talk/meet you more freely. The happiness of your foes needs no explanation 🙂