Your sales guys walk with a chip on their shoulders and have the tendency to cheese you off? Are they also likely to walk away with all the limelight in the organisation? Do they have better access to the C-suite in your organisation? The leadership team tends to give in to all their demands? You are in operations and slog long hours to fulfill customer demands and feel short-changed when it comes to fair treatment, incentives or recognition? In your opinion sales-guys have scant respect for internal processes, they are only interested in their customers getting what they want. You must have wondered how they are able to build good relationships with customers when they behave like jerks internally with their own colleagues? This Operations vs Sales has been an evergreen battlefield. When I used to sell products I felt my manufacturing peers never understood sales needs. When I got into services Industry my opinions did not change either. When operations became part of my team I saw the other side of the coin. But, Heart of my heart, that bias for salespeople continues 🙂 I say that becoz of the man in the mirror? Or Sales-people really need special treatment to ensure their ego is kept high to earn the organisation’s livelihood?